Article 1 (Scope of Application)
- Accommodation contracts and related contracts concluded between Aqua Resort Inn Chatan (hereinafter referred to as "the Hotel") and its guests shall be governed by the provisions of these Terms and Conditions. Any matters not stipulated in these Terms and Conditions shall be governed by laws and regulations or generally established customs.
- When the Hotel agrees to a special arrangement within the scope that does not violate laws, regulations, or customs, such special arrangement shall take precedence notwithstanding the provisions of the preceding paragraph.
Article 2 (Application for Accommodation Contract)
- A person who intends to apply to the Hotel for an accommodation contract shall notify the Hotel of the following matters:
- (1) Name of the guest
- (2) Date of stay and estimated time of arrival
- (3) Accommodation charges (in principle, based on the Basic Accommodation Charges set forth in Appended Table No. 1)
- (4) Other matters deemed necessary by the Hotel
- In addition to the provisions of the preceding paragraph, the applicant shall also agree to the following matters:
- (1) Cancellation within 7 days shall not be permitted. (Even if a cancellation occurs due to unavoidable circumstances and the actual stay is less than 7 days, no overlapping separate contract during the contract period shall be permitted.)
- (2) The person staying at the facility shall be able to communicate in Japanese or a supported foreign language.
- (3) Foreign nationals who do not have an address in Japan are required to present a passport; Japanese nationals and foreign nationals with an address in Japan are required to present identification such as a passport or driver's license.
- (4) The guest shall strictly observe the precautions for using the facility.
- (5) The supported foreign language shall be English.
- If a guest, during their stay, requests to continue staying beyond the date of stay specified in item 2 of the preceding paragraph, the Hotel shall treat such request as a new application for an accommodation contract made at the time the request is submitted.
Article 3 (Conclusion of Accommodation Contract, etc.)
- An accommodation contract shall be deemed concluded when the Hotel accepts the application set forth in the preceding article. However, this shall not apply when the Hotel proves that it did not accept the application.
- When an accommodation contract is concluded pursuant to the provisions of the preceding paragraph, the guest shall pay, by the date designated by the Hotel, an application deposit determined by the Hotel up to the amount of the Basic Accommodation Charges for the accommodation period (3 days if it exceeds 3 days).
- The application deposit shall first be applied to the accommodation charges ultimately payable by the guest. In the event of a cancellation or similar circumstance, it shall be applied in the order of cancellation penalties followed by compensation, and any remaining balance shall be refunded at the time of payment.
- If the application deposit referred to in paragraph 2 is not paid by the date designated by the Hotel pursuant to the provisions of said paragraph, the accommodation contract shall lose its effect. However, this shall apply only when the Hotel has notified the guest accordingly upon designating the due date for payment of the application deposit.
Article 4 (Special Arrangement Waiving the Payment of the Application Deposit)
Notwithstanding the provisions of paragraph 2 of the preceding article, the Hotel may agree to a special arrangement that does not require payment of the application deposit referred to in said paragraph after the conclusion of the contract.
We kindly ask that you make your reservation upon agreeing to the above Accommodation Terms and Conditions.